Security & Privacy Policy

Privacy & Data Protection

All services provided on www.axtratravel.com are owned and operated by PUKKA Seyahat Turizm Yatçılık Taşımacılık Ticaret Limited Şirketi (Gunesh Axtra Travel Agency), registered at Kumbahçe Mahallesi, Atatürk Caddesi No.:83/1, Bodrum/Muğla.

As part of our services, we may collect personal data for various purposes. Below, we explain how this data is collected, stored, and protected.

When users fill out forms or surveys on our website, personal details such as name, company information, phone number, address, and email may be collected.

Occasionally, we may send campaign details, new product updates, or promotional offers to our members. Users can manage their preferences during registration or later modify them via their account settings or opt out using the link in the email notifications.

All personal information shared through www.axtratravel.com is kept confidential and never disclosed to third parties beyond the scope of our User Agreement. Additionally, to identify system issues and ensure smooth service operation, we may log IP addresses, which may also be used for demographic analysis.

The information collected can be used by our company or business partners for direct marketing, statistical evaluations, database creation, and market research, provided that users' identities remain anonymous.

We are committed to keeping confidential information strictly private, preventing unauthorized access, and implementing all necessary measures to ensure security.

Credit Card Security

At Axtra Travel Agency, we prioritize the security of credit card owners who shop through our website. Your credit card information is never stored in our system.

When entering your payment details, you should look for a lock or key icon in your browser to confirm that the transaction is secured with encryption.

All credit card transactions are securely processed using 128-bit SSL (Secure Sockets Layer) encryption, which directly communicates with the bank for verification.

To prevent fraud, first-time orders require address and phone number verification before being processed for delivery.

Third-Party Websites & Applications

Our website may contain external links to third-party websites. However, we do not assume responsibility for their privacy practices or content.

In certain situations, legal authorities may require us to disclose information, including:

• Compliance with administrative or judicial investigations.
• Protecting user rights and security.

Email Security

When contacting Customer Support, never share your credit card number or password in emails.

Axtra Travel Agency reserves the right to modify this privacy policy by posting updates on our website or notifying users via email. Changes take effect immediately upon publication.

If you have any questions or suggestions regarding our Privacy Policy, please contact us via info@axtratravel.com.

Contact Information

Company Name:
PUKKA Seyahat Turizm Yatçılık Taşımacılık Ticaret Limited Şirketi (Gunesh Axtra Travel Agency)

Address:
Kumbahçe Mahallesi, Atatürk Caddesi No.:83/1, Bodrum/Muğla

Email:
info@axtratravel.com

Phone:
+90 530 958 63 68